Privacy Policy
Introduction
Floriani ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services.
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, sign up for our newsletter, or interact with us through other channels. This may include your name, email address, phone number, payment information, and any other information you choose to provide.
Cookies and Tracking Technologies
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.
Use of Information
We use the information we collect to:
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Provide, maintain, and improve our services
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Process transactions and send you related information
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Send you technical notices, updates, security alerts, and support messages
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Respond to your comments, questions, and requests
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Communicate with you about products, services, offers, and events
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Monitor and analyze trends, usage, and activities
SMS Campaigns
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
Sharing of Information
We may share information about you as follows:
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With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
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In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process
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If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Floriani or others
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With your consent or at your direction
Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
Your Choices
You may update, correct, or delete information about you at any time by logging into your account or contacting us. You can opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@floriani.org.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice.